FAQs

Pedicure chairs are built to order. Gulfstream chairs usually ship in about 2 to 3 weeks. Whale Spa chairs usually ship in 2 to 3 weeks when in stock, and some models, such as the Pure and Felicity Freeform, take 6 to 8 weeks. Freight transit then usually takes 3 to 10 business days, and the carrier will contact you to schedule delivery. In stock parcel items usually ship within 1 to 2 business days and arrive in 3 to 7 business days. We'll confirm your expected ship date by email after you order.

Checkout always shows the exact amount before you pay. Most products, including massage chairs, saunas, red light therapy, water filtration and salon supplies, ship FREE on orders of $100 or more ($9.99 on orders under $100). Pedicure chairs and salon furniture ship by freight:

• Gulfstream La Maravilla, Miranda Relax, Peria Relax and Super Relax 2 pedicure chairs: FREE on every order.
• All other Gulfstream pedicure chairs: one flat charge per order for 1 to 3 chairs, $297 to a business address or $397 to a residential address. FREE on 4 or more.
• Whale Spa pedicure chairs and spa packages: one flat $300 per order for 1 to 3 chairs. FREE on 4 or more Whale Spa chairs.
• Whale Spa reception desks, manicure tables and nail dryers: $300 each, FREE when the order includes 4 or more Whale Spa chairs.
• Whale Spa Elysia shampoo bed: $399.
• Whale Spa stools, customer chairs and trolleys: $20 per stool or customer chair. Trolleys are $60 each on their own, $59 each with 1 to 3 Whale Spa pedicure chairs and FREE with 4 or more (checkout shows the savings as a discount on the trolley).

We ship to the 48 contiguous states and Washington, DC. Our Shipping Policy has the details.

Return terms depend on the product and brand. Our Return and Refund Policy lists them in full.

If your item arrives damaged or defective, please contact us immediately at info@mywellnesswiz.com with details and photos of the issue. We will work quickly to resolve the problem and ensure you are satisfied with your purchase.

Cancellation terms depend on the product and brand. Our Return and Refund Policy lists them in full, including your right to a full refund if we can't ship your order on time.

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.

Currently, we are focused on serving customers in the United States. However, we plan to expand our shipping options soon, so stay tuned for updates!

For any inquiries, please email us at info@mywellnesswiz.com, and we’ll respond as quickly as possible. You can also reach us through our Contact Us page. Our support hours are Monday to Friday, 9:30 AM to 5:30 PM Pacific.